Last Updated: March 2026 | Effective Date: March 1, 2026
🙏 Swagat Aur Parichay
AaoPanditji ("Company", "hum", "hamari") ki website aaopanditji.in par aapka swagat hai। Yeh Terms and Conditions ("Terms") aapke aur AaoPanditji ke beech ek legal agreement hai।
Hamaari website visit karne ya services use karne se aap in Terms se agree karte hain। Agar aap in Terms se agree nahi karte toh kripya hamaari services use na karein।
⚠️ Kripya in Terms ko dhyan se padhein — inme important information hai aapke rights aur responsibilities ke baare mein।
🛕 Hamaari Services
AaoPanditji ek online platform hai jo users ko qualified pandits se connect karta hai। Hum provide karte hain:
- Pandit booking — home puja, vivah, hawan, griha pravesh, katha, jyotish aur anya rituals ke liye
- Pandit profiles aur information
- Booking management system
- Customer support
Important: AaoPanditji ek intermediary platform hai। Hum pandits ko aapse connect karte hain — lekin pandit ji ki services ke liye directly responsible nahi hain।
📅 Booking Policy
Booking Confirm Kaise Hoti Hai:
- Booking form submit karne ke baad hum 15 minutes mein confirmation denge
- Confirmation call ya WhatsApp message ke zariye milegi
- Pandit assign hone par aapko unki details share ki jaayengi
Booking Ke Liye Zaroori:
- Sahi naam, phone number aur address dena zaroori hai
- Service type aur preferred date/time clearly batayein
- Agar koi specific requirement ho toh booking ke waqt hi batayein
📞 Booking confirm hone ke baad agar koi change karna ho toh kam se kam 24 ghante pehle inform karein।
❌ Cancellation & Refund Policy
Cancellation:
- 48 ghante pehle cancel: Full refund (agar advance payment hua ho)
- 24-48 ghante pehle cancel: 50% refund
- 24 ghante ke andar cancel: Refund nahi milega
- No-show (bina bataye cancel): Koi refund nahi
Refund Process:
- Refund 5-7 business days mein original payment method par wapas aayega
- Refund ke liye contact@aaopanditji.in par email karein
Special Circumstances: Agar pandit ji kisi emergency mein nahi aa sakein toh hum alternative pandit arrange karenge ya full refund denge।
👤 Aapki Zimmedaariyan (User Responsibilities)
Service use karte waqt aap agree karte hain ki:
- Sahi aur accurate information provide karenge
- Pandit ji ke saath respectful behaviour karenge
- Puja ke liye appropriate arrangements karenge (space, samagri agar agreed ho)
- Agreed payment samay par karenge
- Platform ka galat use nahi karenge
- Fake bookings ya spam nahi karenge
- Kisi bhi illegal activity ke liye platform use nahi karenge
🧑🦳 Pandit Registration Terms
Agar aap AaoPanditji par pandit ke roop mein register karte hain toh:
- Aapko sahi aur complete information deni hogi — naam, qualification, experience, Aadhaar
- Fake credentials provide karna strictly prohibited hai
- Aap agree karte hain ki hum aapki background verification kar sakte hain
- Assigned bookings samay par complete karni hongi
- Users ke saath professional aur respectful behaviour zaroori hai
- Platform ke bahar direct payment arrangement karne ki koshish prohibited hai (first booking ke liye)
AaoPanditji kisi bhi pandit ko bina notice ke platform se remove karne ka adhikar rakhta hai agar unका behaviour inappropriate ho।
💰 Payment Terms
- Payment cash ya online — dono accepted hain
- Prices website par listed hain — starting rates hain, actual cost service ke hisaab se vary kar sakti hai
- Additional samagri ya extended service ke liye extra charges lag sakte hain — pehle se discuss karein
- Online payment ke liye secure payment gateway use hota hai
- AaoPanditji kisi bhi time prices change karne ka adhikar rakhta hai
⚖️ Hamari Zimmedaari Ki Seema
AaoPanditji ek intermediary platform hai। Isliye:
- Pandit ji ki puja vidhi ya quality ke liye hum directly responsible nahi hain
- Agar pandit ji se koi disagreement ho toh hum mediation ki koshish karenge
- Force majeure (natural disaster, strike, etc.) ke karan service disruption ke liye hum liable nahi hain
- Website downtime ya technical issues ke liye limited liability hai
🙏 Hum hamesha best service provide karne ki koshish karte hain — koi bhi issue ho toh hume turant batayein।
©️ Intellectual Property
Website par sab content — logo, text, images, design — AaoPanditji ka property hai।
- Bina permission ke content copy ya reproduce karna prohibited hai
- Personal, non-commercial use ke liye content dekh sakte hain
- Hamare content ko apna batana strictly prohibited hai
🏛️ Applicable Law
Yeh Terms Indian law ke under governed hain। Koi bhi dispute ke liye jurisdiction India mein hogi। Hum pehle amicable settlement ki koshish karenge।
📝 Terms Mein Changes
AaoPanditji in Terms ko kabhi bhi update kar sakta hai। Changes effective hone par website par updated date post ki jaayegi। Continued use of our services means you accept the updated terms।
📞 Sampark Karein
Koi bhi sawaal ke liye:
